Privacy Policy

At Immotech ("we," "us," or "our"), providers of 3D and CRM solutions for Real Estate professionals, we are committed to safeguarding the privacy and security of information provided by our business clients and partners ("you" or "your"). This Privacy Policy outlines the types of information we collect, how we use it, and the security measures in place, including practices related to data accessed through the Facebook API.

1. Information We Collect

Business Contact Information

  • Account and Profile Information: Information provided by your organization, including business contact details (names, titles, business email addresses, phone numbers), and any necessary data about the business for service delivery.
  • Real Estate Information: When relevant, we may collect business data related to buildings and real estate properties, or other data necessary to provide the functionality needed by your organization.

Facebook API Data

With your authorization, we may access specific data from the Facebook API to support your organization’s social media and sales efforts. This data includes:

  • Facebook Page Access and Management: Permission to access your organization’s Facebook pages to manage posts, including creating, editing, and posting content on your behalf, as agreed with your organization.
  • Post Performance Analysis: Insights and engagement metrics to evaluate the effectiveness of posts and to improve future content strategy.
  • Lead Tracking: Data on leads generated through posts to help your organization follow up with prospects and enhance the sales process.

Purpose Limitation: Access to your Facebook page data is strictly limited to the purposes outlined above. We do not use this data for any other purposes and do not share it with any third parties, except as required for service delivery and legal compliance.

Usage Data

  • Technical Data: Information like IP addresses, device types, browser types, operating systems, and referring URLs, collected to optimize our website and services for your organization.
  • Cookies and Tracking Technologies: We use cookies and similar tools to enhance user experience, track site usage, and improve service delivery. These may be disabled or managed through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Provide and Manage Services: Facilitate account setup, manage services, process payments, and maintain records for your organization.
  • Enhance Service Quality: Analyze usage to improve product offerings, ensure optimal performance, and better tailor our services to business needs.
  • Facebook API Data: Manage and publish content on your Facebook pages, analyze post performance, track leads generated through Facebook interactions, and provide aggregated reports to help your organization improve its social media and sales strategies.
  • Communications: Send updates on services, manage support interactions, and share relevant marketing materials, pending appropriate consent or as requested.

3. Information Sharing

We may share your information in these contexts:

  • Service Providers: Trusted third-party vendors who support our operations (e.g., cloud storage, payment processors).
  • Facebook API Compliance: As required by Facebook API Terms of Service, we may share data with Facebook to maintain compliance, including data requested by Facebook to ensure proper usage of its API.
  • Legal Compliance: If required by law or necessary to protect legal rights, we may disclose data as needed to fulfill legal obligations or resolve disputes.

We do not share Facebook page access or performance data with any third parties unrelated to the services we provide or for any purpose not explicitly agreed to by your organization.

4. Data Security

We implement robust security measures to protect business information from unauthorized access, disclosure, alteration, or destruction. When accessing Facebook API data, we take extra measures to ensure data is only accessible by authorized personnel and stored securely. While we strive to ensure data security, we cannot guarantee absolute protection.

5. Data Retention

We retain business and Facebook API information only as long as necessary to fulfill the purposes outlined here or to comply with legal obligations, after which it will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, your business may have rights to:

  • Access, correct, or delete business information.
  • Object to certain types of data processing.
  • Withdraw consent where applicable.

To exercise these rights, please contact us at: [email protected]

7. Cookies Policy

Our website uses cookies to enhance your experience and analyze website usage for service improvement. You can adjust cookie settings through your browser.

8. Changes to this Privacy Policy

We may periodically update this Privacy Policy. Updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

9. Contact Us

For questions or concerns about this Privacy Policy, please reach out:

Email: [email protected]

Address: 149 Avenue du Maine, 75014 Paris, France.